ORDER PROCESSING:
All orders are processed, verified, and shipped within 24 hours or sooner unless it’s a pre order item.
We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking number in your shipment confirmation email.
We Ship Orders Monday through Friday
Orders placed on Saturday, Sunday, or federal holidays observed by the United States Postal Office (USPS) ship on the next business day.
All orders are subject to fraud risk analysis.
ALL ORDERS ONLINE MUST BE SHIPPED.
Shipping & Tracking Process
After your order is processed, you will receive a tracking number via the email address provided on your order.
Please allow up to 24 hours to see tracking updates in the USPS system.
Please be sure to track your package daily to ensure you receive your order
Priority mail 2-3 business days
Express mail - 1-2 business days overnight in some cases
All packages requires a signature
Foreign Strandz is not liable for lost, damaged, or stolen packages.
If you have questions regarding your shipment or tracking number after it has left our boutique please contact USPS 800-275-8777 or UPS 800-742-5877.
If you require assistance with this process we are more than happy to assist, contact us at 216-860-4660 Monday - Friday 11am -6pm
Cancellations
We only offer store gift cards to our store no refunds or order cancellations allowed
No Exchanges / Refunds
Due to the intimate nature of the products which we sell and to reduce the spread of COVID-19 ALL SALES ARE FINAL.