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Shipping policy

Shipping & Tracking Process  

After your order is processed, you will receive a tracking number via the email address provided on your order.

Please allow up to 24 hours to see tracking updates in the USPS system. 

Please be sure to track your package daily to ensure you receive your order promptly.

All packages are fully insured against lost/stolen items while "in transit" with the carrier. 

First class 4-7 business days

Priority mail  2-3 business days

express mail - 1-2 business days overnight in some cases

all orders are shipped same or next day Monday-Friday


If you have questions regarding your shipment or tracking number after it has left our boutique please contact USPS 800-275-8777 or UPS 800-742-5877.

If you require assistance with this process we are more than happy to assist, contact us at 216-860-4660 Monday - Friday 11am - 4pm EST.

Fast Affordable Shipping

Fast shipping and overnight options available

Premium Products

We import the best strandz in the world. FACTS!

Secured Payment

Enjoy peace of mind with out 100% secured checkout

Great Customer Service

Our team is ready to help you don't hesitate to reach out.