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Return Policy


No Exchanges / Refunds

Due to the intimate nature of the products which we sell and to reduce the spread of COVID-19 ALL SALES ARE FINAL

No Order Changes

Please be sure of your purchase before checking out. Our order processing is extremely fast and we will not be able to cancel/change orders which have been successfully placed. 


We only offer store gift cards to our store no refunds or order cancellations allowed

High Risk Orders

Main reasons why your order may be flagged:

  • Billing address does not match the card used
  • Unusual dollar amount 
  • High risk shipping location 

If your order is flagged by our system, we will reach out to you to provide us with additional information to validate your identity. If this information is not received within the requested time or if you refuse to send the requested documentation your order will be canceled and you may not be able to place future orders.

Fast Affordable Shipping

Fast shipping and overnight options available

Premium Products

We import the best strandz in the world. FACTS!

Secured Payment

Enjoy peace of mind with out 100% secured checkout

Great Customer Service

Our team is ready to help you don't hesitate to reach out.