Skip to content

Follow us!

Orders ship same or next day!

Get in touch with us

Shipping

 

Orders placed Monday through Friday are processed and shipped within 24 hours.

Orders placed on Saturday, Sunday, or federal holidays observed by the United States Postal Office (USPS) ship on the next business day.

If your order is flagged for review, this may extend the processing time until we receive the requested information. If your order is flagged we will contact you via the telephone number provided on your order 

 

ALL ORDERS ONLINE MUST BE SHIPPED.

Shipping & Tracking Process  

After your order is processed, you will receive a tracking number via the email address provided on your order.

Please allow up to 24 hours to see tracking updates in the USPS system. 

Please be sure to track your package daily to ensure you receive your order promptly.

All packages are fully insured against lost/stolen items while "in transit" with the carrier. 

First class mail 4-7 business days

Priority mail  2-3 business days

Express mail - 1-2 business days overnight in some cases

Express shipping requires a signature 

all orders are shipped same or next day we only ship Monday-Friday

If you have questions regarding your shipment or tracking number after it has left our boutique please contact USPS 800-275-8777 or UPS 800-742-5877.

If you require assistance with this process we are more than happy to assist, contact us at 216-860-4660 Monday - Friday 11am - 4pm EST.

 

Cancellations

We only offer store gift cards to our store no refunds or order cancellations allowed

No Exchanges / Refunds

Due to the intimate nature of the products which we sell and to reduce the spread of COVID-19 ALL SALES ARE FINAL

 

 

Fast Affordable Shipping

Fast shipping and overnight options available

Premium Products

We import the best strandz in the world. FACTS!

Secured Payment

Enjoy peace of mind with out 100% secured checkout

Great Customer Service

Our team is ready to help you don't hesitate to reach out.